Replacement And Exchange Policy
What are the conditions for Free Replacement?
Items in stock (exact same item) are eligible for a free replacement. The free replacement order will be shipped through standard shipping once the replacement is confirmed. Free replacements can be requested if the following conditions apply:
- Item received is physically damaged;
- Item received has missing parts or accessories;
- Item received is with the fitting issue;
- A free replacement cannot be created for an item that was returned and replaced once earlier.
- If the item has missing parts or accessories, you may try to contact the manufacturer for assistance.
How to process for Free Replacement?
To make a replacement, contact us at email@example.com. After following up with some information, we can proceed with a free replacement.